From customer issue to verified solution, in less time
FixControl brings the right information together per project and lets AI prepare answers and tested changes — inside your rules, approvals and audit trail. This page shows where that saves money, and lets you calculate it on your own numbers.
Where the time and risk actually go
No promised percentages — mechanisms. Each block names the work that disappears or the risk that gets caught, so you can weigh it against your own numbers below.
Structural labor savings in support
The searching disappears: tickets, earlier conversations and documentation are already connected per project, and a reply arrives as a prepared draft. Your team reviews and approves instead of digging and writing from scratch.
Faster fixes in engineering
A technical escalation arrives as an analysed proposal: probable cause, a prepared change and test results from an isolated environment. The engineer starts at review, not at reproduction.
Governance and quality before shipping
Rules, risk checks and approval gates run before anything reaches a customer or repository. That is what prevents the expensive category: unchecked replies and untested changes going out.
Traceability and compliance built in
Every decision is recorded: who approved what, on which evidence, from which channel. Audit and compliance questions become an export instead of a reconstruction project.
Growing without growing headcount at the same rate
When preparation is done by AI and people spend their time on decisions, the same team handles more tickets and more changes. Growth then shows up as more approved work per person — not automatically as more hires.
And the costs that never hit the books
Avoided incidents are invisible in a spreadsheet but real in the outcome: the untested change that never reached production, the wrong reply a reviewer caught, the deployment that waited for a recorded decision. Governance is what keeps those off your incident list.
Calculate it on your own numbers
Every field is your assumption — adjust it to your situation. The result is an indication based on your input, not a promise. The estimated cost uses the public plan prices.
Your situation
Indication based on your input
- Gross value, support
- €2,160
- Gross value, engineering
- €6,120
- Estimated FixControl cost
- €299
- Net value per month
- €7,981
- Break-even volume
- 15 tickets / month
- Payback within the month
- ≈ 2 days of value covers the monthly cost
Estimated plan at this volume: Team — prices from the public pricing page.
Indicative calculation on your own assumptions — not a quote and not a guaranteed saving. Start free or book a demo to test it on your real tickets.
How this is calculated
Support: accepted preparations × search time saved × support rate. Engineering: escalations × acceptance × handling time × your saving share × engineering rate. Costs: the public plan price that fits your estimated AI-action volume (≈ 2 actions per ticket plus 1 per escalation). Indication only — your real numbers depend on your tickets, your policies and how much your team accepts.
Test the numbers on your own tickets
Start free with support work, or book a demo and see the flow from customer issue to approved, tested change on your own data.